7250 SW 39th Terrace, Miami, FL 33155
Licensed & Insured · South Florida
Bigfoot Windows and Roofing
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Bigfoot Warranty Center

Understand Your Roofing, Window & Door Warranty

See what Bigfoot covers, find your manufacturer warranty, understand your maintenance responsibilities, and know exactly what to do if something goes wrong.

Bigfoot workmanship coverage and manufacturer product coverage are separate protections. On a roof, window or door project, different components can carry different warranty terms. This page helps you find the right information for your project and tells you who to contact first.

Find My Warranty I Have a Warranty Issue

Bigfoot workmanship warranty: 10 years • Transferable once

Choose your path

Pick the path that fits you. Both keep every section on the page; your choice highlights what matters most to you.

I am researching before I buy

Compare how workmanship, product, glass, finish, roofing materials, and components are protected before you choose a system.

  • Bigfoot workmanship warranty
  • Manufacturer warranty differences
  • What warranty terms to compare
  • Warranty cards by system and manufacturer

I already have a Bigfoot project

Find your warranty information or tell us about an issue. You do not need to diagnose the problem yourself.

  • Contact Bigfoot first
  • How to request service
  • What information to send
  • Manufacturer warranty resources
  • Maintenance guidance
  • Transferability information

Contact Bigfoot First

Bigfoot stands behind the installation.

  • 10 years workmanship coverage
  • Starts at final inspection / permit closeout
  • Transferable once
  • Bigfoot handles manufacturer claims

Bigfoot's workmanship warranty covers qualifying defects caused by Bigfoot's installation/workmanship, subject to the signed contract and written exclusions. It applies to roofing, windows and exterior doors.

Your 10-year Bigfoot workmanship warranty begins when the project reaches final inspection / permit closeout.

If you sell the property, Bigfoot's workmanship warranty may be transferred once to the next homeowner, subject to the written warranty terms and transfer requirements.

What does workmanship mean?

Workmanship means the installation work itself: how the product was fitted, fastened, flashed, sealed and finished by Bigfoot. A workmanship defect is an installation-related problem. A manufacturer material or product defect is a problem in the product as it was made, which falls under the manufacturer’s written warranty. Bigfoot reviews which one appears to apply before anyone has to guess.

Manufacturer-defect labor

If a manufacturer approves a covered product defect, Bigfoot will coordinate the claim and review the labor needed to complete the repair or replacement. Labor is handled case by case and is typically supported by Bigfoot, but final responsibility depends on the specific warranty, cause, and project circumstances.

We handle required warranty registration

If your manufacturer requires warranty registration for the products Bigfoot installed, our team handles that registration for you when applicable.

Not every product requires registration. Where a manufacturer does require it, Bigfoot takes care of the applicable registration.

Signed contract and written Bigfoot warranty control. The signed contract and written warranty control if there is any conflict with this webpage.

Your project can have more than one warranty

A roof or window project does not necessarily have one single warranty document. Different layers and components may have different terms.

  1. Layer 1

    Bigfoot workmanship warranty

    Qualifying installation/workmanship issues. Installation and workmanship — how the product was put in.

  2. Layer 2

    Manufacturer product warranty

    Qualifying product defects according to manufacturer terms. The window, door, shingle, tile, metal panel, membrane or other product as it was made.

  3. Layer 3

    Component / system warranties

    Roofing projects may have separate coverage for shingles/tile/panels, finish/coating, underlayment, membrane and accessories. Windows and doors may have separate glass, frame, finish, hardware or screen terms.

A standing seam metal roof can have:

  • Bigfoot workmanship warranty
  • Panel/base-metal warranty
  • Paint/finish warranty
  • Coastal finish warranty
  • Underlayment warranty

A window can have:

  • Bigfoot workmanship warranty
  • Frame warranty
  • Glass warranty
  • Finish warranty
  • Hardware/screens warranty

What did Bigfoot install?

Answer one or two questions and we will show the coverage layers that apply. Nothing you choose is sent anywhere; it only changes what is highlighted on this page.

Roofing warranty library

Every roofing system Bigfoot installs, with its warranty layers. Cards for systems whose manufacturer warranty is not yet verified say so instead of stating a term.

Shingle

GAF residential shingles Manufacturer warranty hub View warranty details
Manufacturer warranty hub

GAF residential shingles

Product

Product category
Roofing - Shingle
Manufacturer
GAF
Product/system
Residential Shingles
Product family / series
Residential Shingles

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

GAF Shingle & Accessory Limited Warranty

GAF residential shingles carry the GAF Shingle & Accessory Limited Warranty under current written GAF terms. Bigfoot is GAF Certified Plus. Enhanced coverage such as Silver Pledge and the WindProven Limited Wind Warranty are separate programs with their own eligibility, described on their own cards.

Components named in the written warranty

  • Roofing material (shingles): Per the current written GAF Shingle & Accessory Limited Warranty
  • Accessories (starter, ridge cap, leak barrier, ventilation): Per the current written GAF terms for the installed accessory package
  • StainGuard / algae coverage: Only where applicable to the actual shingle

Coverage period

Coverage period
See the official GAF residential warranty hub for the installed shingle and accessory package
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Exact coverage depends on the installed shingle and accessory package.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Varies by warranty type; enhanced warranties may require registration, which Bigfoot handles where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written GAF warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written GAF warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the GAF care instructions for the installed shingle.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

GAF Silver Pledge (enhanced warranty) Manufacturer warranty hub View warranty details
Manufacturer warranty hub

GAF Silver Pledge (enhanced warranty)

Product

Product category
Roofing - Shingle
Manufacturer
GAF
Product/system
Silver Pledge
Product family / series
Residential Shingles

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

GAF Silver Pledge Limited Warranty (enhanced, qualifying projects only)

Silver Pledge is an enhanced GAF warranty available only on qualifying systems and projects. Bigfoot registers Silver Pledge where applicable. A GAF roof does not automatically receive Silver Pledge; eligibility depends on the exact qualifying shingle, the GAF underlayment and accessory package, and the registration.

Eligibility must be verified — only qualifying GAF systems registered by Bigfoot receive Silver Pledge.

Components named in the written warranty

  • Qualifying GAF roofing system: Per the written Silver Pledge terms for the registered project (Not implied for every GAF roof.)

Coverage period

Coverage period
Per the written Silver Pledge terms for the registered project
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Only where the project qualified and Bigfoot registered it.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Yes
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Required for a qualifying enhanced-warranty project; Bigfoot registers it where applicable. Keep the registration confirmation / warranty number.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Silver Pledge terms say.

Important limitations / exclusions

  • Projects that did not qualify or were not registered do not carry Silver Pledge.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the GAF care instructions for the installed system.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

GAF WindProven Limited Wind Warranty Manufacturer warranty hub View warranty details
Manufacturer warranty hub

GAF WindProven Limited Wind Warranty

Product

Product category
Roofing - Shingle
Manufacturer
GAF
Product/system
WindProven Limited Wind Warranty
Product family / series
Residential Shingles

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

GAF WindProven Limited Wind Warranty

Current GAF materials describe a 15-year limited wind warranty with no maximum wind-speed limitation on qualifying LayerLock shingle systems installed with the required GAF accessories (starter, roof deck protection, ridge cap, and a leak barrier or attic ventilation accessory). Eligibility must be verified for the actual roof. Most qualifying Bigfoot GAF systems are intended to qualify when all required components and eligibility requirements are met, but qualification is not guaranteed until actual system verification.

Eligibility must be verified — applies only to qualifying LayerLock shingle systems installed with the required GAF accessories.

Components named in the written warranty

  • Wind coverage (qualifying LayerLock system): 15-year limited wind warranty with no maximum wind-speed limitation, per current GAF materials (Eligibility must be verified.)

Coverage period

Coverage period
15-year limited wind warranty (qualifying systems only)
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • GAF currently states no additional registration is required for WindProven eligibility.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
No
Who registers?
Manufacturer portal
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

GAF currently states no additional registration is required for WindProven eligibility; eligibility depends on the installed system.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written WindProven terms say.

Important limitations / exclusions

  • Roofs that are not qualifying LayerLock systems with the required GAF accessories are not covered by WindProven.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the GAF care instructions for the installed system.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

GAF StormGuard / WeatherWatch (shingle underlayment) Manufacturer warranty hub View warranty details
Manufacturer warranty hub

GAF StormGuard / WeatherWatch (shingle underlayment)

Product

Product category
Roofing - Shingle Underlayment
Manufacturer
GAF
Product/system
StormGuard / WeatherWatch
Product family / series
Shingle underlayment · StormGuard · WeatherWatch

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

This is a component/system warranty. It is not the roof-surface warranty.

GAF underlayment — component of the GAF roofing system

Covered according to applicable GAF product/system warranty terms — see official warranty documents. This is component/system information, not the primary roof warranty; a separate standalone homeowner warranty duration for StormGuard or WeatherWatch has not been mapped.

Components named in the written warranty

  • Underlayment (StormGuard / WeatherWatch): Covered according to applicable GAF product/system warranty terms — see official warranty documents.

Coverage period

Coverage period
System-specific — no standalone duration is published here
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Verify the exact installed product and the applicable GAF warranty document.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

System-specific; follows the applicable GAF warranty.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Follows the applicable GAF warranty.

Important limitations / exclusions

  • Manufacturer-specific exclusions follow the applicable GAF warranty document.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Concrete Tile

Newpoint concrete roof tile Manufacturer warranty hub View warranty details
Manufacturer warranty hub

Newpoint concrete roof tile

Product

Product category
Roofing - Concrete Tile
Manufacturer
Newpoint / Westlake Royal
Product/system
Concrete Roof Tile
Product family / series
Concrete tile

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Newpoint concrete tile warranty (Westlake Royal Roofing Solutions)

Newpoint publishes a Warranty & Maintenance Guide, a registration path and a claims path for its concrete roof tile. The exact coverage for your roof depends on the installed profile and color system, so read the official guide for your product. Newpoint is concrete tile only; it is not a clay tile warranty.

Components named in the written warranty

  • Roofing material (concrete tile): Per the written Newpoint warranty for the installed profile (Profile-specific terms are not summarized here until the installed profile is confirmed.)
  • Tile color/finish: Only if separately warranted in the written document

Coverage period

Coverage period
See the official Newpoint Warranty & Maintenance Guide for the installed profile
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Concrete tile only. Do not apply this warranty to clay tile.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Manufacturer registration is available; exact applicability depends on the installed product.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Manufacturer transferability is only what the written Newpoint warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the official Newpoint warranty document.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the Newpoint Warranty & Maintenance Guide for the installed tile.

Care & maintenance (opens the manufacturer site)

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Boral TileSeal (tile underlayment) Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Boral TileSeal (tile underlayment)

Product

Product category
Roofing - Concrete Tile
Manufacturer
Boral / Westlake Royal
Product/system
Boral TileSeal
Product family / series
Tile underlayment · TileSeal

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Manufacturer terms withheld until verified

Manufacturer warranty terms are not published on this page yet. Contact Bigfoot to identify the manufacturer warranty tied to your project.

Bigfoot uses Boral TileSeal under concrete tile. The underlayment carries its own written material warranty, separate from the tile-surface warranty. The only copy located so far is hosted by a third party, so its terms are not summarized here until a current manufacturer-hosted document is confirmed. Contact Bigfoot for the underlayment coverage tied to your project.

Coverage period

Not published — depends on the exact manufacturer/product. No duration is stated until the written warranty is on file.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Transferability

Manufacturer warranty transferable?
Unknown
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s.

Important limitations / exclusions

Manufacturer-specific exclusions will be listed when the written warranty is on file. Bigfoot workmanship exclusions are in Common Exclusions below.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

Manufacturer maintenance requirements will be listed when the written warranty is on file.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · no official document on file · under review

Coverage confidence

Awaiting manufacturer document

Clay Tile

Clay roof tile Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Clay roof tile

Product

Product category
Roofing - Clay Tile
Manufacturer
TBD
Product/system
Clay Roof Tile
Product family / series
Clay tile

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Manufacturer terms withheld until verified

Manufacturer warranty terms are not published on this page yet. Contact Bigfoot to identify the manufacturer warranty tied to your project.

Coverage period

Not published — depends on the exact manufacturer/product. No duration is stated until the written warranty is on file.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Transferability

Manufacturer warranty transferable?
Unknown
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s.

Important limitations / exclusions

Manufacturer-specific exclusions will be listed when the written warranty is on file. Bigfoot workmanship exclusions are in Common Exclusions below.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

Manufacturer maintenance requirements will be listed when the written warranty is on file.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · no official document on file · under review

Coverage confidence

Awaiting manufacturer document

Standing Seam

Englert standing seam metal roofing Manufacturer warranty hub View warranty details
Manufacturer warranty hub

Englert standing seam metal roofing

Product

Product category
Roofing - Standing Seam Metal
Manufacturer
Englert
Product/system
Standing Seam Metal Roofing

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Englert residential warranties (finish, base metal, coastal where applicable)

Englert publishes separate finish, base-metal and coastal warranties with registration/application requirements. The exact term depends on the installed panel profile, base metal/substrate, coating system, color and whether the roof is in a coastal designation, so no single duration is stated here. Bigfoot handles the applicable registration/submission for qualifying projects. Commercial roofing warranty programs are not part of this residential page.

Components named in the written warranty

  • Finish / coating: Per the written Englert finish warranty for the installed coating system
  • Base metal: Per the written Englert base-metal warranty for the installed substrate
  • Coastal coverage: Where applicable, per the written Englert coastal warranty conditions

Coverage period

Coverage period
Varies by material, finish and location — see the Englert warranty center
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Englert states the warranty submission must be made within its stated timeframe from substantial completion.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Yes
Who registers?
Bigfoot (where applicable)
Registration deadline
Within the timeframe Englert states from substantial completion

Bigfoot handles required manufacturer registration when applicable.

Bigfoot handles the applicable registration/submission for qualifying projects.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Englert warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written Englert warranty for the installed material, finish and coastal category.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the Englert care instructions for the installed finish, including any coastal maintenance conditions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Metal Alliance standing seam metal roofing Manufacturer warranty hub View warranty details
Manufacturer warranty hub

Metal Alliance standing seam metal roofing

Product

Product category
Roofing - Standing Seam Metal
Manufacturer
Metal Alliance
Product/system
Standing Seam Metal Roofing

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Metal Alliance consolidated product warranty (base metal, coating/finish)

Metal Alliance publishes a consolidated product warranty covering base metal and coating/finish through its warranty center. The exact term depends on the installed panel profile, substrate and coating system, so no single duration is stated here. Commercial/industrial roofing warranty programs are not part of this residential page.

Components named in the written warranty

  • Base metal: Per the written Metal Alliance warranty for the installed substrate
  • Coating / finish: Per the written Metal Alliance warranty for the installed coating system

Coverage period

Coverage period
Varies by product and finish — see the Metal Alliance warranty center
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Coastal exposure can affect finish terms and maintenance.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Varies by product/finish; verify current written requirements. Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Metal Alliance warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written Metal Alliance warranty for the installed product and coating.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the Metal Alliance care instructions for the installed finish.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Polyglass Polystick XFR (metal roofing underlayment) Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Polyglass Polystick XFR (metal roofing underlayment)

Product

Product category
Roofing - Metal Underlayment
Manufacturer
Polyglass
Product/system
Polystick XFR
Product family / series
Metal roofing underlayment · Polystick XFR

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

This is a component/system warranty. It is not the roof-surface warranty.

Polystick XFR — 10-Year Limited Material Warranty (underlayment component; warranty document being confirmed)

Bigfoot uses Polystick XFR under standing seam metal and, where applicable, metal tile. For this Warranty Center the applicable coverage shown is the 10-Year Limited Material Warranty, taken from the official Polystick XFR product document; the warranty document itself is being confirmed separately. This is an underlayment component warranty, not the roof-surface warranty, and the exact installed assembly must be confirmed. No enhanced or higher assembly warranty is advertised unless the exact installed system is verified.

Components named in the written warranty

  • Underlayment material (Polystick XFR): 10-Year Limited Material Warranty (Exact installed assembly should be confirmed; the warranty document is confirmed separately from the product document.)

Coverage period

Coverage period
10-Year Limited Material Warranty (component)
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Do not read this as the metal panel, finish or roof-surface warranty.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Verify the exact written warranty/registration requirement for the installed assembly.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Polyglass warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written Polyglass material warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source · under review

Coverage confidence

Awaiting manufacturer document

Metal Tile

BTR Systems metal tile / steel roofing Exact product required View warranty details
Exact product required

BTR Systems metal tile / steel roofing

Product

Product category
Roofing - Metal Tile
Manufacturer
BTR Systems
Product/system
Metal Tile / Steel Roofing
Product family / series
Metal Tile / Steel Roofing · Estima · Tremblant

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

BTR Systems product warranty (2026 warranty certificate and registration in the U.S. download center)

The BTR Systems U.S. download center provides the current warranty certificate and the warranty registration form. The warranty term differs by product profile and coating (steel vs stone-coated steel), so Bigfoot does not publish one universal duration. Bigfoot currently references the Estima and Tremblant profiles in its approved system content; the installed profile and coating must be confirmed for your roof.

Exact product required — BTR warranty terms differ by profile (Estima / Tremblant / Enigma / other) and coating; no universal duration is published.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Roofing material (steel / stone-coated steel panels): Per the written BTR warranty certificate for the installed profile
  • Coating / finish: Per the written BTR terms for the installed coating system

Coverage period

Coverage period
Differs by product profile and coating — see the BTR warranty certificate for the installed product
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Registration requires product identification / panel serial information.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Yes
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

The BTR download center provides the registration form; registration requires product identification / serial information. Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written BTR warranty certificate says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the BTR warranty certificate for the installed product.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the BTR care instructions for the installed profile and coating.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Exact product required

Polyglass Polystick XFR (metal roofing underlayment) Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Polyglass Polystick XFR (metal roofing underlayment)

Product

Product category
Roofing - Metal Underlayment
Manufacturer
Polyglass
Product/system
Polystick XFR
Product family / series
Metal roofing underlayment · Polystick XFR

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

This is a component/system warranty. It is not the roof-surface warranty.

Polystick XFR — 10-Year Limited Material Warranty (underlayment component; warranty document being confirmed)

Bigfoot uses Polystick XFR under standing seam metal and, where applicable, metal tile. For this Warranty Center the applicable coverage shown is the 10-Year Limited Material Warranty, taken from the official Polystick XFR product document; the warranty document itself is being confirmed separately. This is an underlayment component warranty, not the roof-surface warranty, and the exact installed assembly must be confirmed. No enhanced or higher assembly warranty is advertised unless the exact installed system is verified.

Components named in the written warranty

  • Underlayment material (Polystick XFR): 10-Year Limited Material Warranty (Exact installed assembly should be confirmed; the warranty document is confirmed separately from the product document.)

Coverage period

Coverage period
10-Year Limited Material Warranty (component)
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Do not read this as the metal panel, finish or roof-surface warranty.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Verify the exact written warranty/registration requirement for the installed assembly.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Polyglass warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written Polyglass material warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source · under review

Coverage confidence

Awaiting manufacturer document

TPO

GAF EverGuard residential TPO (flat roof) Verified official warranty View warranty details
Verified official warranty

GAF EverGuard residential TPO (flat roof)

Product

Product category
Roofing - TPO
Manufacturer
GAF
Product/system
EverGuard Residential TPO
Product family / series
EverGuard TPO

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

EverGuard Lifetime Residential Limited Warranty

The GAF EverGuard Lifetime Residential Limited Warranty is written for residential single-family scope. Its current written terms include a Lifetime limited material warranty as defined by GAF, a 10-year non-prorated period, a registration requirement, and qualifying product/structure restrictions. Whether the installed GAF membrane and structure are eligible must be confirmed for your roof. Commercial roofing warranty terms are not part of this page.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Membrane (EverGuard TPO): Lifetime limited material warranty as defined by GAF; 10-year non-prorated period (Qualifying product/structure restrictions apply.)

Coverage period

Coverage period
Lifetime limited material warranty as defined by GAF (10-year non-prorated period)
Starts
Installation date, with registration within the written deadline
Proration
Non-prorated for the first 10 years per written terms; prorated thereafter as GAF defines
Product-specific
Yes — exact coverage depends on the installed product/system
  • “Lifetime” has the meaning GAF gives it in the written warranty; it does not mean forever.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Yes
Who registers?
Bigfoot (where applicable)
Registration deadline
Within 30 days of installation

Bigfoot handles required manufacturer registration when applicable.

The current warranty requires registration within 30 days of installation; Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written EverGuard warranty says.

Important limitations / exclusions

  • Qualifying product/structure restrictions and the exclusions in the written EverGuard warranty apply.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the GAF care instructions for the installed membrane.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Verified official warranty

Mule-Hide residential TPO (flat roof) Manufacturer warranty hub View warranty details
Manufacturer warranty hub

Mule-Hide residential TPO (flat roof)

Product

Product category
Roofing - TPO
Manufacturer
Mule-Hide
Product/system
Residential TPO
Product family / series
Residential TPO

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Mule-Hide residential material warranty (system-specific)

Coverage is system-specific. The official residential material warranty hub is linked below; Bigfoot can confirm which written warranty applies to your roof.

Coverage is system-specific. Mule-Hide publishes its residential material warranty information through its warranty hub; the exact TPO membrane, thickness and attachment method on your roof determine which written material warranty applies, so no duration is stated here. Commercial roofing system warranty content is excluded.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Coverage period

Coverage period
System-specific — see the Mule-Hide residential material warranty hub
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Bigfoot can confirm the exact Mule-Hide system installed on your roof.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

System-specific; verify the exact residential material warranty requirements.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the applicable written Mule-Hide material warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are in the applicable written Mule-Hide material warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Modified Bitumen

Mule-Hide residential modified bitumen (flat roof) Manufacturer warranty hub View warranty details
Manufacturer warranty hub

Mule-Hide residential modified bitumen (flat roof)

Product

Product category
Roofing - Modified Bitumen
Manufacturer
Mule-Hide
Product/system
Residential Modified Bitumen
Product family / series
Residential Modified Bitumen

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Mule-Hide residential material warranty (system-specific)

Coverage is system-specific. The official residential material warranty hub is linked below; Bigfoot can confirm which written warranty applies to your roof.

Coverage is system-specific. The exact cap sheet, base/interply and installation method on your roof determine which written Mule-Hide residential material warranty applies, so no duration is stated here. Commercial roofing system warranty content is excluded.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Coverage period

Coverage period
System-specific — see the Mule-Hide residential material warranty hub
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Bigfoot can confirm the exact Mule-Hide assembly installed on your roof.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

System-specific; verify the exact residential material warranty requirements.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the applicable written Mule-Hide material warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are in the applicable written Mule-Hide material warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

Polyglass Polystick self-adhered membrane (flat roof) Exact product required View warranty details
Exact product required

Polyglass Polystick self-adhered membrane (flat roof)

Product

Product category
Roofing - Modified Bitumen / Self-Adhered
Manufacturer
Polyglass
Product/system
Polystick 10-Year Material Warranty
Product family / series
Polystick self-adhered membrane

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

10-Year Limited Polystick Material Warranty

For applicable self-adhered Polystick membrane systems, Polyglass provides a 10-Year Limited Polystick Material Warranty: a material warranty covering manufacturing defects under its written terms. The document Polyglass hosts is a sample; the actual installed product, layer count and cap sheet/roof covering must be verified before the term is tied to your roof. This is not a hot-mop warranty.

Exact product required — the 10-year material warranty is shown only where the installed Polystick product and assembly match the written warranty.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Membrane material (Polystick): 10-Year Limited Polystick Material Warranty — manufacturing defects under written terms (Material-only.)

Coverage period

Coverage period
10-Year Limited Polystick Material Warranty (material only, exact product must match)
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Not a hot-mop warranty.

Labor

Manufacturer labor coverage
Not included
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Verify product-specific written requirements.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written Polyglass warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written Polystick material warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Warranty layers for this roofing system

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Exact product required

Hot mop / built-up roofs: a manufacturer warranty is not published until the exact system is identified. Bigfoot workmanship coverage still applies.

Window & door manufacturer warranties

One card per manufacturer Bigfoot installs. Where the current written warranty is not yet on file, the card says so and routes you to Bigfoot.

M.R. Glass windows & doors Verified official warranty View warranty details
Verified official warranty

M.R. Glass windows & doors

Product

Product category
Windows & Doors
Manufacturer
M.R. Glass
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

M.R. Glass Limited Warranty

M.R. Glass publishes a Limited Warranty on its official site. The current document carries separate terms for the frame, the finish, moving parts, and laminated glass by interlayer (SGP and PVB), so the coverage for your opening depends on the exact series, frame finish and glass makeup. Component-specific durations are not tabulated here; read the official document, or contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Frame: Per the written M.R. Glass Limited Warranty
  • Finish: Per the written M.R. Glass Limited Warranty for the installed finish
  • Moving parts: Per the written M.R. Glass Limited Warranty
  • Laminated glass (SGP interlayer): Per the written M.R. Glass Limited Warranty
  • Laminated glass (PVB interlayer): Per the written M.R. Glass Limited Warranty

Coverage period

Coverage period
Varies by component and glass makeup — see the official M.R. Glass Limited Warranty
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Bigfoot display spelling: M.R. Glass.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Verify the exact written registration requirement for the order/product; Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written M.R. Glass Limited Warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written M.R. Glass Limited Warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the M.R. Glass care instructions for the installed frame finish and glass.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Verified official warranty

ES Windows windows & doors Verified official warranty View warranty details
Verified official warranty

ES Windows windows & doors

Product

Product category
Windows & Doors
Manufacturer
ES Windows
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

ES Windows residential warranty certificate

ES Windows publishes its warranty certificate and FAQ. Residential and commercial warranties differ; this page is residential only. Duration varies by product/series, and specific lines can carry specific glass or finish coverage, so no universal term is stated here. ES states manufacturer coverage can include replacement parts/pieces but does not extend to onsite installation/replacement labor; warranty requests generally flow through the original distributor and may need photos/videos. Start with Bigfoot. We will coordinate with ES when appropriate.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Product components: Varies by ES series/model — see the ES warranty certificate for your product (Specific lines can have specific glass/finish coverage.)

Coverage period

Coverage period
Varies by product/series — see the ES warranty certificate
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • No universal term across all ES products.

Labor

Manufacturer labor coverage
Not included
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Varies by product/warranty type; verify current order-specific requirements. Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written ES warranty certificate says.

Important limitations / exclusions

  • Onsite installation/replacement labor is not part of ES manufacturer coverage (ES FAQ).
  • Manufacturer-specific exclusions are listed in the ES warranty certificate.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the ES care instructions for the installed product.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Verified official warranty

PGT windows & doors Manufacturer warranty hub View warranty details
Manufacturer warranty hub

PGT windows & doors

Product

Product category
Windows & Doors
Manufacturer
PGT
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

PGT Windows & Doors limited warranty (current official hub)

PGT publishes its current limited warranty through its warranty hub, with separate residential replacement and new-construction warranties, so the coverage for your order depends on the product family and project type. Component durations are not listed here because outdated component terms must not be shown when a newer warranty applies. PGT also offers optional accidental glass breakage coverage on certain products; it applies only where it was purchased and documented for your order.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Product components: Per the current written PGT limited warranty for the product family and project type

Coverage period

Coverage period
Varies by product family and project type — see the current PGT warranty
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Optional accidental glass coverage is never assumed; it must have been purchased and documented.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

PGT offers warranty registration; exact requirements depend on the warranty/product. Bigfoot handles applicable registration.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the current written PGT warranty says.

Important limitations / exclusions

  • Accidental glass breakage is outside standard coverage unless the optional PGT accidental-glass warranty was purchased for the order.
  • Manufacturer-specific exclusions are listed in the current PGT warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the PGT care instructions for the installed product.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Manufacturer warranty hub

ECO Window Systems windows & doors Verified official warranty View warranty details
Verified official warranty

ECO Window Systems windows & doors

Product

Product category
Windows & Doors
Manufacturer
ECO Window Systems
Product/system
Eco-Guard Residential Windows & Doors
Product family / series
Eco-Guard

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

ECO Window Systems Eco-Guard residential warranty (official PDF)

ECO Window Systems publishes a general Eco-Guard residential warranty document. Warranty terms vary by product/order, and Bigfoot is confirming whether a newer revision exists, so detailed coverage durations are not shown here. Contact Bigfoot first for the warranty applicable to your ECO order.

Revision check pending — Bigfoot is confirming the official ECO warranty PDF is the current revision before any product-level terms are shown.

Components named in the written warranty

  • Product components: Warranty terms vary by product/order — see the official ECO warranty document

Coverage period

Coverage period
Warranty terms vary by product/order
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Detailed durations withheld pending the revision check.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Verify whether registration is required for the specific order/current revision.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the written ECO warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the written ECO warranty.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the ECO care instructions for the installed product.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source · under review

Coverage confidence

Verified official warranty

CGI windows & doors Exact product required View warranty details
Exact product required

CGI windows & doors

Product

Product category
Windows & Doors
Manufacturer
CGI
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

CGI residential warranty (current written warranty by product line)

CGI publishes its care & maintenance guide, glass policy and warranty registration on its official site. The current written warranty varies by product line, so component durations are not stated here until the installed line and model are mapped; older archived warranty terms are not used. Contact Bigfoot and we can identify the warranty tied to your order.

Exact product required — CGI warranty terms vary by product line; detailed terms follow product mapping.

The exact product or series matters for this warranty. If you do not know it, contact Bigfoot and we can identify the warranty tied to your order.

Components named in the written warranty

  • Product components: Per the current written CGI warranty for the installed product line

Coverage period

Coverage period
Varies by product line — see the current CGI warranty
Starts
As defined in the written manufacturer warranty
Proration
Per written terms
Product-specific
Yes — exact coverage depends on the installed product/system
  • Current terms only; archived terms are not relied on.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Use the current CGI registration/warranty process; Bigfoot handles it where applicable.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the current written CGI warranty says.

Important limitations / exclusions

  • Manufacturer-specific exclusions are listed in the current CGI warranty for the product line.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the CGI care & maintenance guide, including its glass policy.

Care & maintenance (opens the manufacturer site)

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Exact product required

Eurocraft windows & doors Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Eurocraft windows & doors

Product

Product category
Windows & Doors
Manufacturer
Eurocraft
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Manufacturer terms withheld until verified

Manufacturer warranty terms are not published on this page yet. Contact Bigfoot to identify the manufacturer warranty tied to your project.

Coverage period

Not published — depends on the exact manufacturer/product. No duration is stated until the written warranty is on file.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Transferability

Manufacturer warranty transferable?
Unknown
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s.

Important limitations / exclusions

Manufacturer-specific exclusions will be listed when the written warranty is on file. Bigfoot workmanship exclusions are in Common Exclusions below.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

Manufacturer maintenance requirements will be listed when the written warranty is on file.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · no official document on file · under review

Coverage confidence

Awaiting manufacturer document

Linea Rossa windows & doors Awaiting manufacturer document View warranty details
Awaiting manufacturer document

Linea Rossa windows & doors

Product

Product category
Windows & Doors
Manufacturer
Linea Rossa
Product/system
Residential Windows & Doors

Residential onlyCurrent warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Manufacturer terms withheld until verified

Manufacturer warranty terms are not published on this page yet. Contact Bigfoot to identify the manufacturer warranty tied to your project.

Coverage period

Not published — depends on the exact manufacturer/product. No duration is stated until the written warranty is on file.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Unknown
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Transferability

Manufacturer warranty transferable?
Unknown
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s.

Important limitations / exclusions

Manufacturer-specific exclusions will be listed when the written warranty is on file. Bigfoot workmanship exclusions are in Common Exclusions below.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

Manufacturer maintenance requirements will be listed when the written warranty is on file.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source · under review

Coverage confidence

Awaiting manufacturer document

Legacy Lawson Warranty Support Legacy warranty View warranty details
Legacy warranty

Legacy Lawson Warranty Support

Product

Product category
Windows & Doors
Manufacturer
Lawson / CWS
Product/system
Legacy Lawson Warranty Support

Residential onlyLegacy warrantyBigfoot-installed

What Bigfoot covers

10-year Bigfoot workmanship warranty

  • Starts at final inspection / permit closeout
  • Transferable one time
  • Applies to qualifying Bigfoot workmanship defects
  • Signed contract/written warranty controls

Bigfoot workmanship warranty

What the manufacturer covers

Legacy Lawson Warranty Support (CWS)

Lawson is a retired brand. Service and warranty support transitioned to CWS/Pella, and the warranty documents differ by purchase/install period, so the applicable warranty depends on when your Lawson product was purchased or installed. This is legacy support, not a current-manufacturer warranty. Bigfoot customers should still contact Bigfoot first.

Legacy warranty — the applicable Lawson warranty document depends on the installation/purchase date.

Components named in the written warranty

  • Product components: Per the legacy Lawson warranty document for your purchase/install period

Coverage period

Coverage period
Legacy warranty depends on install date
Starts
Per the legacy document for the purchase/install period
Proration
Per the applicable legacy document
Product-specific
Yes — exact coverage depends on the installed product/system
  • Applicable period is chosen by installation/purchase date.

Labor

Manufacturer labor coverage
Unknown / verify
Bigfoot labor support
  • Case by case
  • Typically supported when the manufacturer approves a covered defect
  • Not an unconditional promise

Registration

Registration required?
Varies
Who registers?
Bigfoot (where applicable)
Registration deadline
Not verified

Bigfoot handles required manufacturer registration when applicable.

Legacy process varies by warranty period.

Transferability

Manufacturer warranty transferable?
Only as the written manufacturer warranty allows — verify the written terms
Bigfoot workmanship warranty
One transfer, subject to the written warranty terms and transfer requirements

Manufacturer transferability is never assumed to match Bigfoot’s. Only what the applicable legacy document says.

Important limitations / exclusions

  • Exclusions follow the applicable legacy Lawson warranty document.

Bigfoot workmanship exclusions are listed under Common Exclusions on this page.

Maintenance

To preserve manufacturer coverage, follow the manufacturer's care instructions.

  • Follow the care instructions in the applicable legacy document.

How to make a claim

Contact Bigfoot first. Do not start with the manufacturer.

  1. Contact Bigfoot first.
  2. Provide project address.
  3. Describe issue.
  4. Include photos/video.
  5. Provide approximate date first noticed.
  6. Tell Bigfoot whether a storm/impact/event occurred.
  7. Bigfoot reviews whether issue appears to be: workmanship, manufacturer defect, maintenance, accidental/event damage, or other.
  8. Bigfoot coordinates manufacturer claim when appropriate.
  9. Manufacturer determines coverage under its written warranty.
  10. Bigfoot coordinates next steps and labor review.

What to send us

  • Name
  • Project address
  • Phone
  • Email
  • Job number if known
  • Installation date if known
  • Manufacturer/product if known
  • Photos
  • Videos
  • Close-up image
  • Wider context image
  • Storm/impact explanation
  • Proof of maintenance when manufacturer requires it

Official links

Contact Bigfoot First

Source status

Source checked 2026-09-14 · official manufacturer source

Coverage confidence

Legacy warranty

A warranty still requires proper care.

Manufacturer coverage usually depends on reasonable care. These are the responsibilities that come up most often; the manufacturer’s written instructions for your product are the ones that count.

Windows & Doors

  • Keep tracks clear of sand, dirt and debris so sashes and doors run freely.
  • Keep weep holes open so water drains out instead of pooling in the frame.
  • Operate and, where the manufacturer allows, lubricate hardware as instructed.
  • Clean glass with the manufacturer-approved method; avoid abrasive pads and razor blades.
  • Near salt air, rinse frames, glass and hardware with fresh water as often as the manufacturer directs.
  • Use only approved cleaners; many manufacturers prohibit solvents and harsh chemicals on frames and finishes.
  • Do not add aftermarket film or tint unless the manufacturer permits it in writing.

Roofing

  • Keep the roof, gutters and drains clear of leaves and debris.
  • No unauthorized penetrations or modifications (satellite mounts, solar, vents, ladders) without checking with Bigfoot first.
  • Do not let another contractor work on the roof without telling Bigfoot; unrelated work can affect coverage.
  • Use caution with pressure washing and cleaning; follow the manufacturer’s cleaning guidance for tile, metal finishes and membranes.
  • Maintain coatings and finishes as the manufacturer directs, especially in coastal exposure.
  • Have the roof inspected periodically where the manufacturer requires it, and keep any receipts the manufacturer asks for.

Always follow the manufacturer-specific care instructions tied to your product.

What warranties usually do not mean

Plain answers to the situations that are most often mistaken for a warranty claim. Manufacturer exclusions differ by product; the list below is what Bigfoot’s workmanship warranty does not automatically cover.

  • A warranty is not homeowners insurance.
  • Storm damage is not automatically a warranty defect.
  • Accidental glass breakage is not automatically covered.
  • Vandalism is not a workmanship claim.
  • Outside impact is not a manufacturing defect.
  • Normal aging is not necessarily a defect.
  • Another contractor’s damage is not Bigfoot workmanship.
  • Failure to maintain can affect manufacturer coverage.

Not automatically covered by the Bigfoot workmanship warranty

The Bigfoot workmanship warranty does not automatically cover conditions caused by:

  • vandalism
  • accidental impact
  • BB guns
  • golf balls
  • landscaping debris / rocks
  • abuse
  • misuse
  • failure to maintain
  • unauthorized modifications
  • other contractors/trades
  • structural or foundation movement not caused by Bigfoot
  • fire
  • flood
  • storm/event damage outside written coverage
  • acts of God
  • normal wear
  • normal aging
  • environmental corrosion where required maintenance was not performed
  • clogged tracks, drains, or weep systems
  • homeowner maintenance items
  • ordinary caulk/sealant aging after proper installation
  • damaged/torn screens unless a manufacturer warranty specifically covers them
  • scratched glass after acceptance unless caused by a covered defect
  • external glass breakage unless a written manufacturer warranty specifically covers it
  • work/products not installed by Bigfoot
  • unpaid balances if the written warranty makes payment a condition
  • repair-only work where a different written warranty applies

Manufacturer exclusions are not identical across brands; each card lists only what its written warranty supports.

The signed contract and written warranty control if there is any conflict with this webpage.

Not sure if it's covered? Start with us.

You do not need to diagnose whether the issue is Bigfoot workmanship, manufacturer defect, maintenance, or something else. Contact our office first and we will help determine the next step.

You do not need to figure out whether the issue is installation, manufacturer defect, maintenance, or outside damage. Contact Bigfoot first.

Call 786-886-2088 Text Bigfoot Email [email protected]

Please include your project address plus photos or videos of the issue when possible.

When you contact Bigfoot, we will:

  1. Review the issue
  2. Determine whether it appears related to workmanship, maintenance, manufacturer defect, storm/event damage, or another cause
  3. Coordinate manufacturer claims where appropriate
  4. Advise you on next steps

What to include

  • Name
  • Project address
  • Phone
  • Email
  • Approximate installation date
  • Product/system if known
  • Description of issue
  • When the issue was first noticed
  • Whether a recent storm, impact, accident, or outside event occurred
  • Photos
  • Videos where useful
  • Job number if known

Photos and videos help us diagnose the issue faster. If possible, email them with a short description of what you're seeing.

Call, text, or email us and we can review your project record.

Warranty questions, answered

Roofing warranty FAQ

What is the difference between a manufacturer warranty and Bigfoot's workmanship warranty?

They cover different things. Bigfoot’s 10-year workmanship warranty covers qualifying defects in how Bigfoot installed the roof. The manufacturer’s warranty covers qualifying defects in the product itself, under the manufacturer’s written terms. A roof usually has both, plus separate component terms for items like underlayment or finish. Contact Bigfoot first and we will review which one appears to apply.

What is GAF Silver Pledge?

Silver Pledge is an enhanced GAF warranty available only on qualifying GAF systems and projects. Bigfoot registers Silver Pledge where applicable. A GAF roof does not automatically receive it; eligibility depends on the exact shingle, the GAF underlayment and accessory package, and the registration. Read the official GAF residential warranty resources for the current terms.

What is WindProven?

WindProven is the GAF WindProven Limited Wind Warranty for qualifying LayerLock shingle systems installed with the required GAF accessories. Current GAF materials describe a 15-year limited wind warranty with no maximum wind-speed limitation on qualifying systems. Eligibility must be verified for the actual roof; it is not implied for every GAF roof.

Does hurricane damage count as a warranty claim?

Usually not by itself. Storm and hurricane damage is an event, not a workmanship or manufacturing defect, and it is not automatically covered by either warranty. Some products carry specific written wind coverage with conditions, such as qualifying GAF systems under WindProven. Contact Bigfoot first; we will review the cause and tell you whether a warranty or an insurance claim is the right path.

Is a roof leak automatically covered?

No. A leak is a symptom, not a cause. It may come from a qualifying workmanship defect (covered by Bigfoot), a qualifying product defect (reviewed under the manufacturer’s warranty), storm or impact damage, a clogged drain, or work by someone else. Contact Bigfoot first and we will determine what is causing it before anyone assumes coverage.

What happens if another contractor works on the roof?

Work by other contractors or trades is not Bigfoot workmanship, and damage they cause is not covered by Bigfoot’s workmanship warranty. Unauthorized modifications or penetrations can also affect manufacturer coverage. Before anyone else works on the roof, contact Bigfoot so the warranty is protected.

Does underlayment have its own warranty?

Often, yes, as a separate component warranty. Underlayment such as GAF StormGuard/WeatherWatch, Polystick XFR under metal, or Boral TileSeal under tile can carry its own written terms that are different from the roof-surface warranty. Bigfoot shows underlayment as component coverage and never as the primary roof warranty.

Is tile color/finish covered?

Only where the written tile warranty separately covers finish or color. Tile warranties differ by manufacturer and product, and finish terms can differ from the structural tile term. For Newpoint concrete tile, read the official Warranty & Maintenance Guide. Normal weathering and aging are generally not defects.

Is metal roof paint/finish coverage separate?

Yes. Standing seam and metal tile roofs typically carry a base-metal warranty and a separate finish/coating warranty, each with its own written terms. The exact term depends on the coating system installed. Englert, Metal Alliance and BTR Systems each publish their own documents; Bigfoot links the official ones.

What is a coastal metal warranty?

Some metal manufacturers apply different finish warranty conditions to roofs near salt water, sometimes with extra maintenance requirements such as fresh-water rinsing. Englert publishes coastal warranty conditions where applicable. Whether a coastal designation applies to your roof depends on the manufacturer’s written terms and the property’s location.

Are roof warranties transferable?

Bigfoot’s workmanship warranty may be transferred once to the next homeowner, subject to the written warranty terms and transfer requirements. Manufacturer transferability is only what the written manufacturer warranty allows; it is never assumed to match Bigfoot’s, and some manufacturers require notice or a fee. Contact Bigfoot before a sale and we will help.

What maintenance is required?

Keep the roof, gutters and drains clear; avoid unauthorized penetrations; be careful with pressure washing; maintain finishes as directed, especially near salt air; and have periodic inspections where the manufacturer requires them. Always follow the manufacturer-specific care instructions tied to your product, because failing to maintain can affect manufacturer coverage.

Who pays labor if a manufacturer supplies replacement material?

It depends. If a manufacturer approves a covered product defect, Bigfoot will coordinate the claim and review the labor needed to complete the repair or replacement. Labor is handled case by case and is typically supported by Bigfoot, but final responsibility depends on the specific warranty, cause, and project circumstances.

Are commercial NDL warranties included here?

No. This Warranty Center is intentionally focused on residential warranty information.

Window & door warranty FAQ

What is covered by Bigfoot vs the manufacturer?

Bigfoot’s 10-year workmanship warranty covers qualifying defects in how Bigfoot installed the window or door. The manufacturer’s written warranty covers qualifying product defects in the frame, glass, finish, hardware or other components it names, for the term it states. Coverage differs by brand and product, so read the card for your manufacturer. Contact Bigfoot first and we will review which applies.

Who pays labor on a manufacturer claim?

Manufacturer coverage often supplies replacement parts but not onsite labor; ES Windows, for example, states its coverage does not extend to onsite installation or replacement labor. If a manufacturer approves a covered product defect, Bigfoot will coordinate the claim and review the labor needed to complete the repair or replacement. Labor is handled case by case and is typically supported by Bigfoot, but final responsibility depends on the specific warranty, cause, and project circumstances.

Is broken impact glass covered?

Usually, accidental glass breakage is not a manufacturing warranty claim. Damage from landscaping debris, rocks, golf balls, BBs, vandalism, accidents, or other outside impacts is generally outside normal product-defect coverage unless a specific written manufacturer warranty says otherwise. A manufacturing-related glass defect, such as an eligible stress crack or seal/delamination issue, may be treated differently depending on the manufacturer and product. Contact Bigfoot first and we will review the cause and applicable warranty.

Is a stress crack covered?

It may be, depending on the manufacturer and product. An eligible stress crack that originates from the glass itself, with no impact point, can be treated as a manufacturing-related defect under some written warranties; a crack that starts at an impact point is generally not. Send close-up and wider photos to Bigfoot and we will review the cause with the manufacturer.

Is fogging between panes covered?

Fogging or moisture between the panes of an insulated unit is a seal failure, which many written manufacturer warranties treat as a qualifying glass defect for a stated term. Whether it is covered, and for how long, depends on the manufacturer, the product and the glass makeup. Contact Bigfoot first with photos and we will coordinate the claim where appropriate.

Are screens covered?

Screens are manufacturer-dependent. Damaged or torn screens are not covered by Bigfoot’s workmanship warranty unless a manufacturer warranty specifically covers them, and many manufacturers limit or exclude screen coverage. Check the written warranty for your brand, or contact Bigfoot and we will check it for you.

Are locks, rollers, handles, or hardware covered?

Hardware coverage depends on the manufacturer’s written terms, the cause, the age of the product and how it has been maintained. Some brands warrant moving parts for a stated term; wear from use, corrosion where maintenance was not performed, and damage from misuse are generally not defects. Contact Bigfoot first and we will review the cause and the applicable terms.

Is finish fading covered?

Only where the written manufacturer warranty covers the finish for a stated term and the fading exceeds what that warranty defines as a defect. Finish terms differ by brand and by the finish type installed, and normal weathering, chalking within the manufacturer’s tolerance and damage from harsh cleaners are generally not covered. Read your manufacturer’s card or contact Bigfoot.

Is coastal corrosion covered?

Environmental corrosion is generally not covered where the required maintenance, such as fresh-water rinsing near salt air, was not performed. Some manufacturers set specific coastal conditions on finish and hardware coverage. Follow the manufacturer’s care instructions and contact Bigfoot if you see corrosion; we will review the cause and the written terms.

Is caulking covered?

Ordinary caulk and sealant aging after proper installation is a homeowner maintenance item and is not covered by the Bigfoot workmanship warranty. A sealant failure caused by a qualifying installation defect is different. If you are unsure which you are seeing, send photos to Bigfoot and we will look.

What maintenance is required?

Keep tracks and weep holes clear, operate and maintain hardware as directed, clean glass and frames with approved methods, rinse with fresh water near salt air, use only approved cleaners, and do not add film or tint unless the manufacturer permits it. Always follow the manufacturer-specific care instructions tied to your product; failing to maintain can affect manufacturer coverage.

Can aftermarket tint/film affect warranty?

Yes. Many written manufacturer warranties exclude glass damage, such as thermal stress cracks or seal failure, that follows the application of aftermarket film, tint or coatings. Before adding anything to the glass, check the manufacturer’s terms or ask Bigfoot.

Are warranties transferable?

Bigfoot’s workmanship warranty may be transferred once to the next homeowner, subject to the written warranty terms and transfer requirements. Manufacturer transferability is only what each brand’s written warranty allows and is never assumed to match Bigfoot’s. Contact Bigfoot before a sale and we will help with the transfer.

Who registers my warranty?

If your manufacturer requires warranty registration for the products Bigfoot installed, our team handles that registration for you when applicable. Not every product requires registration; where it does, Bigfoot takes care of it and keeps the confirmation with your project record.

Who should I call first?

Bigfoot. Do not start with the manufacturer. Call 786-886-2088, text Bigfoot, or email [email protected]. We review the issue, determine whether it appears to be workmanship, a manufacturer defect, maintenance, event damage or another cause, coordinate the manufacturer claim where appropriate, and advise you on next steps.

What photos/videos should I send?

A close-up of the problem, a wider shot showing the whole window or door and its surroundings, and a short video if the issue moves or leaks. Add your project address, the approximate installation date, when you first noticed the issue, and whether a storm, impact or other event happened. Photos and videos help us diagnose the issue faster. If possible, email them with a short description of what you’re seeing.

Questions to ask before you buy

What should I compare before choosing a roofing warranty?

Compare five things: the installer’s workmanship term and when it starts; the manufacturer’s material term and what it actually covers; separate component terms for underlayment, finish and accessories; who handles registration and claims; and how labor is handled if the manufacturer approves a defect. A long headline number means little without the answers to the other four.

Is a “lifetime warranty” always better?

Not automatically. “Lifetime” has the meaning the manufacturer gives it in the written warranty, often with a defined non-prorated period followed by prorated coverage and specific conditions. Read what the word covers, for how long it stays non-prorated, and what is excluded before comparing it against a plainly stated term.

Does a manufacturer warranty include installation?

Generally no. A manufacturer warranty covers qualifying defects in the product; installation quality is the installer’s responsibility. That is why Bigfoot provides its own 10-year workmanship warranty, separate from the manufacturer’s coverage.

Why can two products from the same manufacturer have different warranties?

Because manufacturers write warranties by product line, glass makeup, finish and system. Two windows from the same brand can carry different terms if one has a different interlayer or finish; two GAF roofs can differ if one qualifies for an enhanced program and the other does not. The exact product determines the exact term.

Why does the exact coating matter on a metal roof?

Because the finish warranty is written for the specific coating system, and coastal exposure can change its conditions. The base metal and the paint are warranted separately, so the coating you choose sets the finish term you get.

Why does the glass makeup matter on a window warranty?

Because manufacturers warrant glass by its construction. Laminated glass with different interlayers, insulated units and monolithic glass can carry different terms and different exclusions. Knowing the glass makeup on your order tells you which glass term applies.

What questions should I ask a contractor about warranty service?

Ask who you call first when something goes wrong, who files the manufacturer claim, who handles registration, how labor is handled if a manufacturer supplies replacement material, when the workmanship warranty starts, and whether it transfers. Then ask to see the written documents behind the answers.

Who actually helps me if I have a problem five years from now?

With Bigfoot, you contact Bigfoot first. We review the issue, determine what it appears to be, coordinate the manufacturer claim where appropriate and advise you on next steps, within the 10-year workmanship warranty and the manufacturer’s written terms. You are not sent to a manufacturer hotline to work it out alone.

Already a Bigfoot customer?

I do not know what manufacturer I have. What should I do?

Contact Bigfoot. Call, text, or email us and we can review your project record. You do not need the manufacturer, series or model to start a warranty conversation.

I cannot find my paperwork. Can Bigfoot help?

Yes. Call, text, or email us and we can review your project record. Bigfoot keeps the project details, and where a manufacturer registration was required, the registration confirmation as well.

What if the manufacturer changed ownership?

Contact Bigfoot first and we will identify who now services the written warranty for your product. Lawson, for example, is a retired brand whose warranty support transitioned to CWS, with documents that differ by purchase/install period.

What if my product was discontinued?

A discontinued product usually keeps its written warranty; the manufacturer determines how a covered defect is remedied when the original product is no longer made. Contact Bigfoot first and we will coordinate with the manufacturer where appropriate.

What if I sold the house?

Bigfoot’s workmanship warranty may be transferred once to the next homeowner, subject to the written warranty terms and transfer requirements. Manufacturer transferability depends on each written warranty. Contact Bigfoot and we will explain the transfer steps for your project.

Do I contact Bigfoot or the manufacturer?

Bigfoot. Contact Bigfoot first, every time. We review the issue, determine what it appears to be, and coordinate the manufacturer claim where appropriate, so you are not asked to diagnose it yourself.

How long should I expect a manufacturer claim to take?

It varies by manufacturer and by what the claim needs, such as photos, an inspection or replacement material. Bigfoot coordinates the claim, keeps you informed and reviews the labor needed once the manufacturer determines coverage under its written warranty.

Can Bigfoot identify the product from my job record?

Call, text, or email us and we can review your project record. In most cases the job record tells us the manufacturer and system installed, and where a manufacturer registration was required, the registration details as well.

Disclaimer

This page is an educational summary and does not replace your signed Bigfoot contract, Bigfoot's written workmanship warranty, or the applicable manufacturer's written warranty. Manufacturer terms, eligibility, maintenance requirements, exclusions, registration requirements, and coverage periods vary by product and may change. If there is any conflict, the signed contract and applicable written warranty documents control.

Commercial NDL warranties are intentionally not summarized on this residential Warranty Center.

Updated September 2026